Refunds

At Pixlaa, we want every parent to feel confident when purchasing our ebooks.

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Because our products are digital and delivered instantly, we generally do not offer refunds once an ebook has been downloaded or accessed. However, we know things happen — and we’ll always do our best to help.

✅ Eligible for a Refund

• You may be eligible for a full refund if:
• You purchased the same ebook more than once by mistake.
• You never received the download link after purchase.

There is a technical issue that prevents you from accessing the ebook, and our support team cannot resolve it.

❌ Not Eligible for a Refund

• We cannot issue a refund if:
• The ebook has already been downloaded or accessed.
• You simply changed your mind after purchase.

You expected features not described on our product page.

How to Request a Refund

If you believe you qualify for a refund, please contact us within 7 days of purchase at:
📧 support@pixlaa.com

Please include your order number and a short description of the issue so we can review it quickly.

Our Commitment

We stand behind the quality of our ebooks. If you run into any issues, our support team is here to make sure you get the guidance you paid for.