Privacy Policy

Last updated: May 14, 2025

Thank you for shopping at Pixlaa. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify store (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

  • Contact details: name, email address, shipping and billing address, phone number

  • Account information: username, password, order history

  • Payment information: credit/debit card number and billing details (collected by Shopify Payments or other payment processors; we do not store full card numbers)

1.2 Non‑Personal Information

  • Device and usage data: browser type, operating system, IP address, pages visited, time spent

  • Cookies and tracking: cookies, web beacons, and similar technologies

2. How We Collect Information

  • When you create an account or place an order

  • When you subscribe to our newsletter or contact customer support

  • Automatically through cookies and analytics tools (e.g., Shopify, Google Analytics)

3. How We Use Your Information

  • Process orders and payments

  • Communicate with you: send order confirmations, shipping updates, marketing communications (with your consent)

  • Improve our services: analyze trends, conduct research, personalize your experience

  • Prevent fraud and ensure security

4. Information Sharing and Disclosure

  • Service providers: payment processors, shipping carriers, email marketing platforms

  • Legal compliance: to comply with legal obligations or protect our rights

  • Business transfers: if Pixlaa is acquired or merged

  • With your consent or at your direction

5. Cookies and Tracking Technologies

  • We use cookies to:

    • Remember your preferences and shopping cart

    • Understand site performance and usage

  • You can manage your cookie preferences through your browser settings.

6. Third‑Party Links and Services

  • Our Site may include links to third‑party websites whose privacy practices may differ.

  • We are not responsible for the content or privacy policies of those sites.

7. Data Security

  • We implement reasonable administrative, technical, and physical safeguards to protect your information.

  • No method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights

  • Access and update your personal information by logging into your account.

  • Request deletion of your data: contact us at support@pixlaa.com.

  • Opt‑out of marketing emails by clicking the unsubscribe link.

9. Data Retention

  • We retain your information as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

10. Children’s Privacy

  • Our Site is not directed at children under 16. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

  • We may update this policy to reflect changes to our practices or legal requirements.

  • We will notify you of significant changes by posting a notice on our Site.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Pixlaa Support Team Email: support@pixlaa.com

Thank you for trusting Pixlaa with your information.