FAQ

1. How do I get my ebook after purchase?

Once your payment is confirmed, you’ll see a download link on the checkout page and in your email within minutes. Just click to download and start reading.

2. Can I read the ebook on my phone or tablet?

Yes! Our ebooks are delivered in formats that work on phones, tablets, laptops, and most e-readers.

3. Do I need any special app to read it?

No special app required. You can open your ebook with common readers like Apple Books, Kindle (via upload), Google Play Books, or any free PDF/ePub reader.

4. What if I didn’t get the download email?

Please check your spam or promotions folder first. If it’s not there, contact us at support@pixlaa.com and we’ll resend it right away.

5. Can I share my ebook with friends or family?

Your purchase is for personal use only. Sharing or distributing copies isn’t allowed — but you’re welcome to recommend Pixlaa to others so they can grab their own copy.

6. Do you offer refunds?

Because ebooks are digital, refunds are limited. We’ll refund if there’s a duplicate order, failed delivery, or technical issue we can’t fix. See our [Refund Policy] for details.

7. Will I lose access to my ebook?

No. Once downloaded, it’s yours to keep. If you create a Pixlaa account, you can also re-download your purchase anytime.

8. Can I access the ebook on multiple devices?

Yes, you can download your ebook to more than one personal device so you can read wherever it’s most convenient.

9. Do you sell physical books?

Not at this time. Pixlaa specializes in digital ebooks that are delivered instantly — no waiting, no shipping fees.